Supervisory Staff Guide for Knowledge Pen Health Training Platform

Introduction

Knowledge Pen Health Training Platform firmly believes that quality work - particularly in e-learning - requires optimal and secure supervision. The platform has carefully selected an exceptional supervisory team composed of distinguished experts and specialists. This guide aims to ensure the educational process follows the highest standards, in compliance with the requirements of the National Center for E-Learning.

Supervisory Structure

1. Programs Manager

• Roles and Responsibilities:
• Overall supervision of the educational process
• Coordinating tasks between different teams to ensure program implementation harmony
• Maintaining comprehensive oversight of program progression and evaluating performance from all aspects

2. E-Learning Management Specialist

• Roles and Responsibilities:
• Technical supervision of the learning platform and providing technical support
• Training and guiding all educational process stakeholders (trainers, trainees, administrators)
• Performance monitoring and evaluation, ensuring processes comply with approved standards
• Effective communication with users to resolve technical and educational issues

3. E-Training Coordinator

• Roles and Responsibilities:
• Monitoring training programs during implementation
• Detecting any deviations from set objectives and reporting to concerned authorities
• Ensuring team compliance with educational objectives and approved policies

4. Instructional Design Specialist

• Roles and Responsibilities:
• Reviewing course quality and evaluating it against local and international standards
• Developing educational content to ensure alignment with organizational policies and goals
• Proposing necessary improvements to ensure curriculum effectiveness and best practice compliance

Conclusion

This supervisory team forms the cornerstone for ensuring e-learning quality at Knowledge Pen Health Training Platform, working efficiently to achieve academic and training excellence according to the highest standards.

Last Updated: June 22, 2025